Selecting the right plumbing company can take the stress and frustration out of your repair needs.
When looking for a reliable plumbing company, you cannot simply rely on hourly rates. While some will charge according to “time and material” other companies will charge a “flat rate”. When you get an estimate from a company, be sure to ask what will be included in the scope of work.
Make sure you have it in writing! Remember, the company quoting a low rate may not necessarily be the right company for you. Some companies will quote low prices to secure the job and then add on additional fees at the end of the job. Make sure you are quoting apples for apples.
Most warranties will range from 90 days to one year from the average plumbing company. The better quality plumbing companies that offer annual maintenance memberships will often provide warranties from 2 – 10 years depending on the products and services selected.
Do your homework - Read customer reviews! Research places like the Better Business Bureau, Google, YP.com, Angie’s List, Yelp or Facebook. If you are researching a large company or a franchise make sure you are looking at the local reviews. This is a good way to measure what type of service that you should expect form the local business.
We recommend you visit Benjamin Franklin Plumbing’s website www.benfranklinplumber.com and click on the button that says “Click to see our reviews”. You will be able to see what their customers are saying about the service they provide.